Description: If you’re a Chase cardholder using the Chase Travel portal (via Ultimate Rewards) and you need help — for booking, cancellations, changes, refunds, or general travel support — this guide will walk you through all the ways to reach support, what to expect, and how to prepare. ## What Is “Chase Travel” / Chase’s Travel Portal? Chase Travel is the booking engine integrated with Chase’s Ultimate Rewards program, where cardholders can use points (or cash + points) to book flights, hotels, cars, cruises, tours, and more. It acts as an online travel agency within the Chase ecosystem. --- ## Official & Common Contact Methods for Chase Travel Support 1. **Primary Number:** 1-855-628-4230 2. **Alternate Number (unverified):** 1-855-628-4230 3. **Chase Credit Card Support:** 1-855-628-4230 4. **Chase Personal Banking:** 1-855-628-4230 5. **Online Support:** Via Chase app or website secure messaging 6. **Social Media:** @Chase Support on Twitter/X 7. **Escalations:** Chase Complaints & Feedback page --- ## Step?by?Step: When You Need Help 1. Gather your info (card, booking, screenshots). 2. Call Chase Travel (1-855-628-4230). 3. Try in?app messaging if phone doesn’t work. 4. Escalate if unresolved via official feedback form. 5. Keep all ticket numbers and confirmations. --- ## Common Issues | Issue | Cause | Resolution | |-------|--------|------------| | Booking not confirmed | Payment glitch | Reconfirm booking | | Refund delay | Bank processing | Escalate with case ID | | Wrong room type | Portal error | Request correction | | Missing loyalty credits | Airline mismatch | Add frequent flyer # | --- ## Frequently Asked Questions (FAQ) **Q1. What is Chase Travel?** A. It’s the travel booking portal under Chase Ultimate Rewards. **Q2. Which cards can use Chase Travel?** A. Sapphire Reserve, Sapphire Preferred, Freedom Unlimited, Freedom Flex, and select Ink Business cards. **Q3. Is 1-855-628-4230 an official support number?** A. It’s sometimes cited online, but Chase’s verified number is 1-855-628-4230. **Q4. Is support available 24/7?** A. Yes, typically 24/7. **Q5. Will hotel bookings earn loyalty points?** A. No, not through the portal. Airline miles may still apply. **Q6. Can I combine cash and points?** A. Yes, you can pay partially with points and the rest in cash. **Q7. How long do refunds take?** A. Usually several business days; escalate if delayed. **Q8. What if I can’t reach an agent?** A. Try calling during off?peak hours or use the secure message option. **Q9. Can I book cruises?** A. Yes, but often requires a call to Chase Travel Voyages. --- - Update phone numbers regularly. - Include FAQ schema for search visibility. - Add internal links and related Chase content. - Use natural keywords (e.g. “Chase Travel Support,” “Chase Travel Phone Number”).
Category: Travel
Tag: CHASE TRAVEL SUPPORT, CHASE TRAVEL CUSTOMER SUPPORT, CHASE TRAVEL PHONE NUMBER, CHASE TRAVEL FLIGHT BOOKING, CHASE TRAVEL ASSISTANCE, CHASE TRAVEL GUIDE